Founded in 2001 by Chief Learning Officer of the Year recipient Bikram Kumar Singh, and selected to the 2011 & 2012 Global Top 12 Training Outsourcing Companies’ Watchlist by TrainingIndustry.Com, and consistently rated amongst Asia’s top Business Process Outsourcing (BPO/BPM) training company for over a decade; BK One is a global management consulting, training and learning solutions outsourcing company, with more than 15,000 employees serving clients in more than 40 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, BK One collaborates with clients to help them become high-performance businesses and governments.
Our "high performance business" strategy builds on our expertise in consulting, training and learning outsourcing to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders. Using our industry knowledge, service-offering expertise and training and technology capabilities, we identify new business and learning trends and develop solutions to help clients around the world:
Enter new markets with proven and scalable training solutions
Increase revenues in existing markets and have greater customer experience
Improve operational performance
Deliver their products and services more effectively and efficiently
We have extensive relationships with the world's leading companies and governments, and work with organizations of all sizes - including 70 of the Fortune Global 100 and more than half of the Fortune Global 500. Our commitment to client satisfaction strengthens and extends our relationships. For example, 45 of our top 50 clients in the fiscal 2013, based on revenue, have been clients for at least 5 years. Among the many strengths that distinguish BK One in the training and learning solutions marketplace are our:
Approach toward consulting - 'ONE' Customer at a time
Extensive training industry expertise
Commitment towards continuous performance improvement via our award winning Net Promoter Score (NPS) and Customer Satisfaction (CSAT) Improvement solutions
Research and development capabilities
Commitment to long-term development of our employees and customers
Proven and experienced management team, led by multi award winning and top training visionary, Bikram Kumar Singh
By enhancing our consulting and learning outsourcing expertise, with alliances and other capabilities, we help move clients forward in every part of their businesses, from strategic planning to day-to-day operations.