The Godrej Enterprises Group, known for its diverse presence across industries such as aerospace, defense, furniture, and IT software, revealed plans to invest more than Rs 1,200 crore over the next three to five years. This investment will focus on enhancing digital solutions and technology platforms, including AI and generative AI technologies. The group aims to improve customer experience, create a unified ecosystem, and foster deeper relationships with its 1.1 billion-strong consumer base.

Nyrika Holkar, Executive Director of Godrej Enterprises Group, emphasized the importance of cutting-edge digital tools, skills training, and transformation efforts in shaping the future of customer experience. The group plans to invest in strategic digital platforms across its business units and focus on elevating employee skills, with over 6 lakh hours of training planned in areas like sales, marketing, HR, and product design.

In addition, Godrej Enterprises is expanding its e-commerce footprint to cater to digitally-savvy consumers, refining service operations to ensure smooth post-purchase experiences. The group is undergoing a digital transformation journey with a commitment to continuous growth and employee development.