In this video we will look at reading the Guest by focusing on:

1. Special occasions.
2. The weather.
3. The time of day.
4. The location.
5. Types of Guests.

When you are attempting to make use of
suggestive selling, it is also important that you
are able to ‘read’ the Guest. This means you
cannot treat every Guest in exactly the same
way. You need to think about this specific Guest
and sell to their individual needs

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